Terms and conditions

1. Our services

Gezora provides AI agent deployment, custom AI agent development, workflow automation, and LLM fine tuning for business operations. A typical engagement moves through three phases. We consult on the workflows worth automating, deploy the agents and train your team to run them, then monitor performance and scale as results prove out.

Typical deployment takes two to four weeks. More complex enterprise rollouts, including custom agent development and private hosting, typically take six to eight weeks. Because every deployment is scoped to the workflow you want automated, we do not sell a fixed, one size product.

2. Limitation of liability

Gezora is not liable for indirect, incidental, or consequential damages, including lost data, lost profits, or business interruption, arising from your use of our site or services, even where we have been advised such damage was possible.

If your use of our services calls for corrective work to your own systems or data, that cost is yours to bear unless your service agreement says otherwise.

3. Ownership and intellectual property

The agents, platform, and materials Gezora builds and deploys remain Gezora’s intellectual property, across every service we provide, including custom AI agent development, workflow automation, and LLM fine tuning. Deploying an agent for your workflow gives you the right to use it as agreed in your service agreement, not ownership of the underlying technology.

You agree not to reverse engineer, resell, or sublicense the underlying agents or platform without our written agreement.

4. Acceptable use

You agree to use the agents and services we deploy for lawful purposes connected to your own operations, to give us accurate information, and to keep your own account credentials secure.

You agree not to use our services to break a law, infringe on another party’s rights, or interfere with the security or integrity of our systems. To deliver a deployment, we typically need:

• ›A clear, describable version of the workflow you want automated.
• ›The system access needed to complete the integration.
• ›A point of contact on your team who knows the process.
• ›Sample or representative data so we can build and test accurately.

5. Refund policy

Gezora sells scoped engagements, not a subscription with a published price, so refund and cancellation terms are set out in your service agreement rather than a single generic window.

6. Warranty

Gezora services are provided based on the scope agreed in your service agreement. We do not guarantee that a deployed agent will be compatible with every third party system or workflow you run. We review compatibility with you during the consultation, before work begins.

Deployed agents are built to run continuously once live. Any issue affecting normal operation is handled through the support included in your engagement.

7. Changes and termination

Either party can raise a change to an active engagement, and material changes to scope, timeline, or fees are agreed in writing before they take effect.

Gezora may pause or end an engagement for reasons including:

• ›A breach of the service agreement that is not corrected after notice.
• ›Unlawful, abusive, or fraudulent use of our services.
• ›Nonpayment of agreed fees.
• ›A security risk arising from compromised account credentials.

8. Privacy

Gezora does not sell, rent, or share your personal information with third parties. Your data is used to respond to you, deliver and support your engagement, manage billing, detect fraud, and meet legal obligations.